Privacy Policy
Last updated: January 2025
1. Introduction
ScrubHouse (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when filling out forms or contacting us.
- Service Information: Details about your property, cleaning preferences, and service requests submitted through our quote calculator or booking forms.
- Employment Information: Resume, work history, and responses to application questions submitted through our careers portal.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and referring URLs.
- Cookies: Small data files stored on your device to improve your browsing experience and for analytics.
3. How We Use Your Information
- To provide, maintain, and improve our cleaning services
- To respond to inquiries and communicate about bookings
- To process and manage service quotes and scheduling
- To evaluate employment applications
- To send promotional communications (only with your consent)
- To improve our website functionality and user experience
- To comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted partners who help us operate our business (e.g., scheduling, payment processing)
- Legal Requirements: When required by law, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Service-related data is retained for the duration of our business relationship plus any legally required period.
7. Your Rights
Under applicable privacy laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at scrubhousecc@gmail.com.
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: scrubhousecc@gmail.com
- Phone: (416) 903-9982